Fulham Timber

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jonathan rowe
5 Star
I have had an account with these folks for 10 years now and service is always great. Never been into the branch as I always order by phone or email. Pick up the phone, usually get straight through, order taken quickly and they will tell you exactly when your delivery is coming. Don't need to beg for a discount either, good prices.
Thursday 28th October 2021

Ditlev Bredahl
1 Star
I ordered 15m 12x100mm Nominal Size PAR Joinery Quality Redwood Square Edge. The actual measurements of what I was delivered was 7.4x91.7mm. So almost 40% thinner than what I needed/paid for. When complaining (with photos that showed the actual size of the timber) I was told it was only 'nominal' estimated measurements. I should expect it to be thinner, and apparently 38% is perfectly normal. Also, if I ACTUALLY wanted 12mm, they offered to price that up for me (!?). Now I have 15m of unusable wood in my garage. Do not buy from them.Also, if I ACTUALLY wanted 12mm, they could price that up for me (!?). Now I have 15m of unusable wood in my garage. Do not buy from them.
Tuesday 26th May 2020

Ephraim
1 Star
This company communication skills are poor. They gave me 3 potential dates for delivery and failed to show up or give me any updates. I called them several times, left several voice messages and no one returned my calls. Eventually after emailing, someone gave me a new delivered date which they yet again failed to deliver my order. After Multiple attempts to get through, someone picked up and assured me my delivery would come on this new date. What a surprise it didn't. The only reason they have been given a star is because they refunded me because there service was shockingly bad. I assume if you are a big company they might give your order priority, but for us little people they care less.
Tuesday 13th April 2021

Gavin Sharp
5 Star
Really nice guys. First delivery I had (during lockdown of 2020!) came early and extremely nice driver. Really helpful and kept his social distance while delivering the timber. Just made my second order of supplies. Had an issue with the amount of skirting I'd ordered (1 metre short, my fault!) sent an email, got straight back to me telling me they'd sorted it. 10/10. Won't be going anywhere else for my timber needs any time soon!
Monday 27th April 2020

Milica Brajkovic
5 Star
We have been ordering from Brixton branch several times for various DIY projects, and these guys were consistently good! Plywood was always really good quality. Happy with the service and the products, always helpful staff willing to give advice. I am glad to see their product offer has expanded and website is improving.
Wednesday 14th October 2020